Frequently Asked Questions
Everything you need to know about shopping for your little ones at Kidsy.
How do I know which size to buy for my child?
We provide a detailed size guide on every product page that includes measurements for height and weight. Since children grow at different rates, we recommend sizing up if your child is between sizes.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and swimwear must have the protective seal intact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner for a special event.
Are your fabrics safe for sensitive skin?
Absolutely. At Kidsy, we prioritize organic cotton and hypoallergenic blends that are free from harsh chemicals and dyes, ensuring maximum comfort for babies and children with sensitive skin.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat or email.
Do you offer international shipping?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.