Returns & Exchanges
At Kidsy, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect, we are here to make the exchange or refund process as smooth as possible.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely tape it to your package.
Drop Off Package
Leave your package at any authorized carrier location, ensuring all original packaging is included to protect the garments during transit.
Receive Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing